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Shipping & Returns

  • Do you ship overseas?

    While we do ship overseas, our products are optimised for shipping within Australia.

  • What are your shipping costs?

    Due to their reliability and speed, our shipping partner is Australia Post Express. For orders of $150 or more, shipping anywhere within Australia is FREE. For orders of less than $200, shipping Australia wide is a flat rate of $10.

  • Where will my order be shipped from?

    Melbourne, Victoria (Australia).

  • Can I return my order and/or obtain a refund?

    Due to the sensitive nature of nutritional supplements (dietary supplements), we have a no returns policy (no refunds). At times, there may be instances where you receive a product that you did not order. If this happens, we kindly request that you keep the item as a gesture of goodwill. Alternatively, we encourage you to spread kindness by gifting the item to someone special, and share the benefits of good health with your loved ones. Please get in touch if you have questions or about your specific item/s at info@greal.co.