Terms & Privacy
Greal® labs Pty Ltd (Greal®) is committed to providing you with the very highest levels of professional service and this, of course, includes protecting your privacy. We understand the immense importance placed on the privacy of your personal information. We ensure that any information you provide is collected and held in accordance with relevant Australian privacy laws.
The personal information you provide during registration is used to do things such as process your orders or contact you regarding a particular transaction, help us use relevant consumer information to optimise your customer experience and to notify you of products and offers that may be of interest to you as one of our unique and valued Greal® customers.
We do not disclose personal information that we hold to entities or individuals outside of Greal®.
As required by law, you may “opt-out” from direct marketing material that Greal® may send by following the instructions at the bottom of our newsletters.
Any information that we no longer require is destroyed. When we have collected information about you it cannot be seen or modified by anyone else except Greal®. We endeavour to make every reasonable effort to ensure that information is stored securely, both electronically and in all physical formats. You may access the information about you held by Greal® at any reasonable time. If you would like to know what information we hold about you, please contact us at firstname.lastname@example.org.
When you enter your credit card details online, you will notice that the URL prefix located in your address bar will change from the standard http:// to the secure https://. When this happens, it means that you are in a secure mode. Similarly, you will notice that your browser's security icon, located at the bottom right hand corner of your browser window, changes to either a locked padlock or a gold key (this depends on your browser). You may even receive a message window prompt informing you that you are visiting a secure page. When you see this, it is your assurance that your browser and our server are communicating securely.
We take all reasonable steps to ensure that the personal information we collect through our website is protected from unauthorised access, loss, misuse, disclosure or alteration. Our website has electronic security systems in place, including strong firewalls. All pages that require you to enter your personal information or payment details on our site use high-level 256-bit SSL encryption. To ensure that the page you are viewing uses 256 bit SSL encryption, you should look for the padlock icon in your browser.
We do not store any credit card information on our website.
TERMS OF SERVICE
The information contained within this document relates to the Greal® website located at greal.co (which we, at points, may refer to as the “Site”). The Site is the property of Greal® Pty Ltd. If and when you choose to use this site, you are agreeing to terms and conditions of use, which we have listed below. If you do not agree to these terms and conditions, we humbly request you do not use the Site. Greal® reserves the right, at its sole discretion, to change, modify, add or remove portions of these terms and conditions at any time. Your use of the Site will constitute acceptance and agreement to these terms. Greal® sees fit to grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.
All the content on this website, which no doubt includes but is not limited to text, graphics, logos, photographs, audio and video clips and data compilations, is the property of Greal® and protected by Australian and international copyright laws.
Greal® and all its related graphics, photographs, logos, and product and service names are trademarks (both registered and unregistered) of Greal® or its affiliates in other countries. These trademarks, logos and other proprietary graphics may not be used in connection with any other product or service without Greal®’s express prior written consent. We may be quite open to giving such consent, but you will certainly have to ask for it and ask for it in writing. And if you ask for consent and ask for this consent in writing, it only counts if you get the consent before you try doing what you asked for consent to do.
LICENCE & SITE ACCESS
Greal® grants you a limited licence to access and worthily make personal use of this site, but we do not offer you a licence to download (other than page caching) or modify it, or any portion of it, except with Greal®’s express prior written consent. This licence does not in any sense include any resale or commercial use of this site or the contents on it; any collection and use of any product listings, descriptions or prices; any kind of derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of Greal®. You may not use any metatags or any other hidden text using Greal®’s name or trademarks without Greal®’s express prior written consent. Any use that is unauthorised will automatically terminate the licence we have granted above. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to Greal.co only so long as the link does not portray Greal®, any of its affiliates or their products or services, in a false, misleading, derogatory or otherwise offensive manner. If requested by Greal®, you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any Greal® logo or other proprietary graphic or trade mark as part of the link unless you have Greal®’s express prior written consent.
PRIVACY & SECURITY
If your web browser is configured to accept cookies, a cookie will be stored on your computer, phone or tablet when you visit greal.co. Cookies allow Greal® to collect and store information about your browsing device. If you do not wish to have this information stored on your device, you can configure your browser so that it does not accept cookies. However, if you disable cookies you may not be able to access all areas of greal.co.